Complaints Book

In accordance with the provisions of the Complaints Book Regulations of the Consumer Protection and Defense Code, the Virtual Complaints Book is for the exclusive use of Complaints and Claims submitted on our Online Store:

Users who made their purchase online and entered their data in the Complaints Form, are informed that the input data will be processed only to manage their claims and to be able to contact them in order to resolve them.

Did you experience a problem?

Enter our Complaints Log portal, fill out the form, and we will be in contact soon.